Patients & Visitors

Patient & Visitor Information

Welcome to West Jefferson Medical Center. Whether you are a patient or visitor at our hospital, this page will provide you with helpful information that will make you time with us more convenient. With a fully stocked café, gift shop, and online patient portal, our hospital and staff are prepared to make your time at the hospital as easy and comfortable as possible.

Valet Parking: Hours of service are 8am - 5pm, Monday - Friday in front of our main canopy entrance, at $5 per vehicle. For moms-to-be and our special seniors 65 years and older, this service is offered as a complimentary gift.

Hours of operation:

• Emergency Room: 24 hours a day, 7 days a week
• Fast Track: 11:00am-11:00pm, 7 days a week
• Outpatient Registration, Surgical Check-In & Direct Admissions: 5:00am-5:00pm, Monday-Friday
• Outpatient Lab: 6:00am-5:00pm, Monday-Friday
• Women’s Imaging and Breast Care Center: 8:00am-4:30pm, Monday-Friday
• Physician Office Building Imaging Center: 6:00am – 11:00pm, Monday – Friday, and 8:00am – 12:30pm on Saturdays

Amenities and services for patients and visitors:

• Before Your Visit
• Billing
• Cafe Jefferson
• Case Management & Social Services
• Events
• Gift Shop
• Insurance Accepted
• Financial Assistance
• Medical Record Request
• Patient Registration
• Spiritual Care
• Volunteer Opportunities
• Fight fraud, waste, and abuse