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Requesting Medical Records

Request your Medical Records

An authorization for release of information is to be obtained in accordance with HIPAA regulations. To obtain medical records, you must provide valid identification as well as a written authorization complete with signature and date of service.

When an authorization for copies of medical records is required, it must be properly completed and signed by one of the following:

  • Patient including Emancipated Minor (Emancipated Minor is any person under 18 years of age who is either married or declared legally emancipated by a court of law)
  • Parent or Guardian when the patient is under 18 years of age
  • Guardian when the Patient is declared legally incompetent

In the case of a deceased patient, the record can be released to the following:

  • Parents
  • Children
  • Spouse
  • Administrator of their estate
  • Executor of their will
  • After suit has been instituted, the defense counsel of the defense insurance company

Download the Authorization to Release Protect Health Information form.


There is a fee mandated by law for the service of obtaining copies; however, medical information will be forwarded free of charge for the purpose of continuum of care.

Patient (abstract):

  • $0.10 per page
  • Other Requestors: (requests handled by contract services)
  • $25 record retrieval charge:
  • $1.00 up to 25 pages
  • $0.50 26-350 pages
  • $0.25 351+
  • Plus postage

Contact us by mail for medical records

Please mail your authorization form to us at:

New Orleans East Hospital
Attn: Release of Information
5620 Read Blvd
New Orleans, LA 70127

Our Health Information Management office is open from Monday through Friday from 8am-4:30pm. To request your medical records, please call 504.592.6590.